Privacy Policy

This policy is effective as of 15 April 2022.

Craig Halford Painting & Decorating ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or contact us directly.

1. Who We Are

Craig Halford Painting & Decorating is a professional painting and decorating service based in Newport, South Wales. For the purposes of data protection law, we are the “data controller” of any personal information you provide to us.

2. What Information We Collect

We may collect and process the following personal data:

Your name and contact details (e.g. email, phone number)

Details of enquiries or quote requests

Information you provide through forms on our website

Technical data such as your IP address, browser type, and pages visited (via cookies)

3. How We Use Your Information

We use your information to:

Respond to your enquiries or quote requests

Provide you with our services

Manage and improve our website

Comply with legal obligations

We do not sell your data or share it with third parties for marketing purposes.

4. How We Store Your Data

We store your data securely using appropriate technical and organisational measures. Access is restricted to authorised personnel only. We keep personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

5. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access your personal data

Request correction or deletion

Object to or restrict processing

Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact:

Email: [email protected]

Phone: 07700 166416

Cookie policy

This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Social media cookies

Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.

What are your cookie options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit
internetcookies.org

Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us.

This document was last updated on April 15, 2025